If a bill is unpaid after the 25th of the billing month, your account will be considered delinquent. You will receive a late notice giving you the date by which a payment must be made in order to avoid shut off. If you fail to pay the bill by that, date service will be discontinued.
There is a $20 fee to reinstate the service and the past due bill and all fees must be paid before service is reconnected. Once all fees are paid,service will be restored by the end of the following business day.
Returned Checks/Returned ACH payments.
If you issue a check or ACH that is returned because of insufficient funds, it is a serious matter.
Upon receipt of the first returned check, you will be notified and NSF fee of $25 will be added to your account.
If we receive a second check or ACH from you within a two-year period that is returned because of insufficient funds, the $25 fee will be added to your account and we will no longer accept checks or ACH from you. Your payments must be by cash, certified check, or money order for at least one year.