If I open the faucet and the water looks rusty is it safe to drink?
Because the system is constructed of cast iron pipe, some corrosion does occur. When there is a high flow rate from usage of a fire hydrant or other system component, the product of the corrosion, which is rust, can be stirred up.

If rusty water is encountered, run the cold-water tap until the water clears and also avoid doing laundry until in clears. The water is tested regularly and is safe to drink. It is also a good idea to call the water plant and report the problem, so that our staff can investigate to determine the specific cause. We have someone on duty 24 hours per day and also have a full-time water quality supervisor. We take all quality complaints seriously.

Show All Answers

1. Where does La Porte’s water come from?
2. Is the water filtered?
3. Are lots of chemicals used in treating the water?
4. How much chlorine and fluoride are in the water?
5. Are there any dangerous chemicals in the water?
6. If I open the faucet and the water looks rusty is it safe to drink?
7. Is bottled water better than city water?
8. What can I do to protect our water from contamination?
9. What is hard water and is it bad or good?
10. How do I start service for water, sewer, trash, and recycling?
11. How much does the water cost and how does it compare to other cities?
12. How does the water get to my house from the filtration plant?
13. Who is responsible for the water line that connects my house to the city water main at the street?
14. How much water does a normal family use each month?
15. What are water towers used for and how do they work?
16. Where is the water meter and how often is it read?
17. If I have an emergency, how do I turn off the water?
18. What is the most common cause of abnormally high water bills?
19. How can I tell if my toilet is leaking?
20. Is it hard to fix a toilet if it is leaking?
21. What number do I call if I want more questions answered or have an emergency?